Three Reasons Why Your Company Should Consider A Telephone Bill Audit

September, 2003 -- Auditing your telecommunications invoices may sound like a scary proposition. Technology has changed and bills aren?t simple to analyze. However; with the large cost of these bills and tight budgetary constraints affecting most large organizations, the benefits can far outweigh the effort. By having your telecommunication bills audited, you can gain several advantages over your competitors.

You gain Knowledge.

When a telecommunication bill arrives at most companies, its one and only stop is in the Accounts Payable Department where it is coded and paid. Little or no time is spent verifying the validity of each and every charge. In the current economy with businesses consolidating departments and locations, it is not uncommon to find lines that should have been canceled but are still being billed. A complete telecommunications audit can help identify this and many other issues. Most companies only have a list of their advertised numbers along with main site location numbers and faxes. A complete list and identification of lines is necessary to have control over your telecommunications. What if you don?t have enough lines to handle all of your business and important customers are unable to reach you? A detailed audit can also help to point out monies spent on services you don?t need or determine if your current services are adequate.

You gain Control.

A company needs control over their telecommunications and would have to employ large staffs of professionally trained telecom billing and service personnel to accomplish this task. A great way to cut your business?s overhead is to outsource all of those positions to a company that provides those services. Their staff would not be on your payroll and would be able to audit the invoices more rapidly because of their experience and dedication to the task. A professionally trained Telecommunications Outsourcing Company can go through your bills to identify and correct errors in the billing. They can handle the monthly maintenance of circuits, systems, frame, and internet outages or troubleshoot line and system problems to resolution.

You can potentially gain MONEY!

Everyone likes to receive money back. A complete telecommunications audit can help identify potential refunds. Companies frequently find that they are paying for unused lines, disconnected lines, residential lines or even another organization?s long distance usage. It is also possible to find that the Long Distance and Local rates negotiated in your contracts are not the rates at which you are being billed!

Though it may seem a scary proposition, it is easy to see how a telecommunications audit can give you the edge that is needed in the highly competitive business world of today.

Source : Auditel Inc. of Florida