BP Books Corporate Travel on KDS
Antonia Sheedy, BP EMEA Travel Manager
BP p.l.c. is one of the world's largest petroleum and petrochemical groups. With operations in Europe, North and South America, Australasia and Africa, the group spends annually in excess of $200 million airfare. BP travel managers turned to KDS in Europe to help streamline the business travel booking process and keep costs down.
Deployed throughout BP's UK sites, home of 6000 travelers,
KDS Solutions have been integrated into the configuration
of Carlson Wagonlit Travel, the corporate agency that
is servicing BP in 43 countries. BP has closed its
on-site agencies in the UK and has transferred to a
dedicated outplant near London Heathrow.
KDS multi-global distribution system connectivity and its multi-currency and multilingual features made it the right choice for BP. When reserving a flight, the KDS system naturally smoothes the car booking process and if the trip spans a few days, the Xpress booking feature automatically suggests booking a hotel room.
BP frequent travelers found the trip template feature
useful; it lets users book a trip to the same destination
in just a few clicks by changing just the date and
KDS Solutions was implemented in six months throughout seven of the ten UK BP sites, by a team of six people: two from KDS, two from BP and two from CWT. Fares from British Airways, one of BP's preferred airlines, have been incorporated into KDS Corporate. The intuitive graphical user interface clearly identifies which travel options are compliant with corporate policy. When a trip must be booked outside the policy, the traveler must justify it and the trip then follows a special validation process.
KDS Solutions has enable BP to improve services to their employees. Travelers using KDS to organize their trip have access to better information and make better business decisions.
After successful deployment in the UK, BP is now ready to deploy its solution throughout the continent.
Proactive in boosting the solution's adoption rate, BP worked with KDS Professional Services in setting up a change management program. BP noticed that sites where no on-site agency is present and where e-ticket usage is high tend to have a higher and quicker adoption rate, which is the case with BP's Moorgate location, in the City of London.source : KDS