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BP Books Corporate Travel on KDS

Throughout the United Kingdom BP's advance travel-booking solution provides employees with better services."KDS is the right solution for Bp in Europe. The application is very clear and user-friendly, on the one hand it reduces travel cost on the other it provides employees with added services".

Antonia Sheedy, BP EMEA Travel Manager

BP p.l.c. is one of the world's largest petroleum and petrochemical groups. With operations in Europe, North and South America, Australasia and Africa, the group spends annually in excess of $200 million airfare. BP travel managers turned to KDS in Europe to help streamline the business travel booking process and keep costs down.

Deployed throughout BP's UK sites, home of 6000 travelers, KDS Solutions have been integrated into the configuration of Carlson Wagonlit Travel, the corporate agency that is servicing BP in 43 countries. BP has closed its on-site agencies in the UK and has transferred to a dedicated outplant near London Heathrow.


To help cut travel costs in a area which accounts for around 40 per cent of BP's travel spending, the group called on KDS self booking tools. The corporate travel e-procurement solution had to be designed to accommodate the international constraints of European travel. BP wanted its corporate travel e-solution to work hand-in-hand with its travel agency, thus the system had to be readily accepted by travel agencies. To ease deployment and maintenance, the group wanted an Internet based application accessible by employees through their Web browser.

In Europe, BP travelers are confronted with the intricacies of international journeys. The group decided against using a US system that could not accommodate the needs of travelers in Europe and selected KDS Corporate for the self-booking tool and KDS Live Agent for the agency representative to give the users real-time assistance when booking an e-reservation.

KDS multi-global distribution system connectivity and its multi-currency and multilingual features made it the right choice for BP. When reserving a flight, the KDS system naturally smoothes the car booking process and if the trip spans a few days, the Xpress booking feature automatically suggests booking a hotel room.

BP frequent travelers found the trip template feature useful; it lets users book a trip to the same destination in just a few clicks by changing just the date and time.

The application

KDS Solutions was implemented in six months throughout seven of the ten UK BP sites, by a team of six people: two from KDS, two from BP and two from CWT. Fares from British Airways, one of BP's preferred airlines, have been incorporated into KDS Corporate. The intuitive graphical user interface clearly identifies which travel options are compliant with corporate policy. When a trip must be booked outside the policy, the traveler must justify it and the trip then follows a special validation process.

KDS Solutions has enable BP to improve services to their employees. Travelers using KDS to organize their trip have access to better information and make better business decisions.

After successful deployment in the UK, BP is now ready to deploy its solution throughout the continent.

Proactive in boosting the solution's adoption rate, BP worked with KDS Professional Services in setting up a change management program. BP noticed that sites where no on-site agency is present and where e-ticket usage is high tend to have a higher and quicker adoption rate, which is the case with BP's Moorgate location, in the City of London.

source : KDS




Cost Cutting Actions - Cost Savings Measures

● Office supplies cost saving measures
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● Environmental Management - Waste Reduction Measures
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● How to track costs and optimize accounting costs
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