Right-of-Way (ROW) Office : Pennsylvania Department of Transportation

The Pennsylvania Department of Transportation (PennDOT) Right-of-Way Unit maintained real estate records using aging mainframe computer software, which became obsolete and costly to maintain. To replace it, PennDOT chose Bentley’s Right-of-Way Office.

Applying that Web-based infrastructure enhanced network connectivity, defined data standards, and provided PennDOT customers and partners convenient internal and external access to the system.

Right-of-Way Office not only provides a user-friendly environment, but also offers cutting-edge technology, providing necessary connections to a variety of relational databases within the department through a graphical user interface. Most impressive is the development of XML interface technology that drastically improves communications on right-of-way payment processing by way of Pennsylvania’s statewide SAP financial system. What previously took three days to receive payment information on now takes just minutes to view.

The right-of-way acquisition process involves more than 300 forms, which previously had been completed manually on paper. Right-of-Way Office eliminated manual forms completion and duplicate data entry.

With a final project cost of $829,000, Right-of-Way Office ultimately reduced annual operating costs by $679,700 while providing greater convenience to users. Comparing past right-of-way operating costs shows that PennDOT realized a return on investment greater than 21 percent.

source : Bentley Empowered

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